P.E.N. Audio Programs

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The Heart Talk

  "Reflective Communication & Emotional Intelligence"
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Here's an enlightening discussion of the important distinction between acknowledging the emotional feelings of someone you've hurt and trying to "win" an argument. In general, arguments tend to be 20% about the facts and 80% about emotional fear, hurt, and upset feelings.

"No one can make you feel bad without your consent."

— Steve Snyder - Michael Benner
You can also find all the Personal Empowerment Audio Programs on YouTube.